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eBusiness
Tools - includes all of the features of LiveWeb eBusiness™ ... user login and authentication, user database and management
tools, cookie management, feedback/workflow management and activity tracking system ... all
the power you need to track, manage and drive your business on the web. |
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Menu Item
Showcase - includes menu browser and dedicated pages for showcasing individual
menu items. The menu browser provides an organized method for displaying menu items to
customers and logical, easy navigation through your entire menu including appetizers,
soups, salads, entrees, desserts and beverages. Menu item profile pages allow you to
display larger images, highlight recipe and cooking procedures, prices, wine suggestions,
and display as much additional detail as you desire. |
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Order Wizard - the
full-featured Order Wizard allows customers to add menu items to a "guest check"
as they would in a physical restaurant, change order quantities and menu items, continue
ordering or proceed to the 'checkout' area...and remembers customers' orders forever. The
'fool proof' Order Wizard handles pricing, tax and delivery charge calculations, and takes
customers through a friendly step-by-step process. Even large catering orders can be a
snap with the easy-to-use Order Wizard. |
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Order Management System - view
delivery and catering orders and related details "live" via the website
backoffice in a professional order report format. Review automatically charged orders (or
review and process credit card orders manually), handle fulfillment and update customer
order status quickly and easily. |
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Menu Management Tools - upload
images, add, delete and edit menu item prices, descriptions and other details instantly
via an easy-to-use menu maintenance form (accessible from the menu browser). |
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Menu Item Type & Categories
- maintain your own menu item types and categories without having to call a webmaster for
help! Add, delete and edit menu item types and categories instantly via an easy-to-use
backoffice form. |
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Order Processing - takes
customer logically through simple registration process and easy 3-step order wizard which
collects credit card and delivery/catering information, then sends the transaction to
AuthorizeNet for authorization and displays a professional order confirmation. |
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Secure Credit Card Transactions
- automatic transaction authorization or manual payment processing available, along with
onscreen order confirmations. |
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Dynamic Database Connections -
database driven solution ties all eRestaurant features together, including menu, order
processing, menu item management, etc. Smart caching techniques provide optimal server
performance for high traffic sites. |
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Reservation Manager - allow
customers to make reservations online with an easy-to-use reservation form. Once
availability for received reservations is determined by your staff using the Reservation
Manager, you can efficiently respond/confirm reservations via email, using the AutoMessage
email feature. |
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Coupon Generator - express
appreciation to your customers by offering online coupons for them to print and redeem. By
entering specific information into an easy-to-use backoffice form, you can create coupons
that change as often as you like. Past coupons remain stored in the database for future
promotions/re-use. |
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Article/Review Manager -
enhance your restaurant’s image by publishing newspaper and magazine articles and
reviews about your restaurant on your website. |
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Guest Book/Testimonials -
encourage feedback from your customers and invite them to share their dining experiences,
then publish the responses “live” on your website, upon your review and
approval. |
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Customer Support Tools - customer support is virtually automated
with the order status update feature that allows you to send pre-designed/template email
notification messages to customers and automatically updates the customer’s order
status page. Administrative users can create, edit and modify AutoMessage email templates,
ensuring standardized, fool proof customer communications. |
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Export Capability - export any
database table to excel for interfacing with other systems |
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Preferences - many options
including company information, email addresses, eCommerce Options, AVS Codes, tax,
inventory, authorization, charge options, input/output file paths (i.e., specify document
paths, image paths, database paths), backoffice behavioral options, etc. |
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Website Control Center -
backoffice menu, controls and server status information visible on every page for
backoffice users and webmasters, giving quick access to all backoffice maintenance areas. |
LiveWeb eRestaurant™ - A
user and administrator-friendly system for browsing and profiling menu items, processing
catering and delivery orders, secure financial transactions and much more. Includes all of
the features of 
