eBusiness

eBusiness2019-05-02T14:42:20-07:00
LiveWeb eBusiness™ – a professional solution for conducting business electronically on the web. Includes workflow management tools that allow you to easily track, manage and respond to incoming requests “live” on your website (e.g., feedback, service & appointment requests, special orders, credit applications, membership applications, etc.). User login and authentication and sophisticated user tracking tools allow you to track, sort and manage website users of all types—prospects, customers, employees, vendors, distributors, etc. In fact, this powerful, database-driven component will track every individual who has ever visited your website. If the visitor has logged in, you can store and retrieve any type of information you choose to ask for, such as name, email address, home or work address, phone number, hobbies, age, etc. User activity tracking and reporting is the first step in any successful online marketing program. Professional backoffice reports, user maintenance forms and other “live” administration tools put the power in your hands and make database updates, workflow and communication a snap.
 
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User Login and Authentication – sophisticated user login “remembers” users after the first visit by looking up the user in the databasebased on a cookie and triggers “automatic login” and ease of use on return visits. When a request is received with no cookie, or with a cookie that does not contain the necessary identifier,  authentication relies on an email address and password (i.e., the user is prompted to login by entering their email address and password). For users that forget their password, the system will email the password to the user upon request.
User Database and Management Tools – information about the users that visit the site is stored in the user database to facilitate self-registration. Special user levels and user types to limit access to certain content or specify content.
Cookie Management – part of the user login and authentication process, the cookie identifies the user, and, depending on the nature of the information collected, can trigger “automatic login,” personalize the appearance of web pages, etc. When a request is received with no cookie, or with a cookie that does not contain the necessary identifier, the request is assumed to be from a new user. In that case, a new identifier is generated before the response is sent back to the client, and a new record added to the server’s user database.
Feedback/Workflow Management – it’s easy to track, manage and respond to incoming requests “live” on your website (e.g., service and appointment requests, special orders, credit applications, membership applications, etc.). New incoming information is automatically filed in the appropriate category (e.g., Information Request, Product Information Request, Support Request, Suggestion, etc.)
Activity Tracking System – track user activity with usage counter and log files readable in standard analysis programs…what pages are users clicking on? What pages did a specific user visit or what purchases were previously made by a user on the last visit?
Preferences – many options including company information, email addresses, input/output file paths (i.e., specify document paths, image paths, database paths), backoffice behavioral options, etc.
Website Control Center – backoffice menu, controls and server status information visible on every page for backoffice users and webmasters, giving quick access to all backoffice maintenance areas.
PDF Document LiveWeb™ eBusiness Product Information PDF – eBusiness product details PDF
PDF Document LiveWeb™ eBusiness Sample Screens PDF – basic Imagine IT! information, more sample screens, etc.
PDF Document LiveWeb™ eCommerce Sample Screens PDF – basic Imagine IT! information, more sample screens, etc.
PDF Document Imagine IT! Graphics Design Sample Screens – Several screenprints of user interfaces designed by Imagine IT!’s professional graphics design team
   
        
Case Study: Financial Partners Credit Union (eBusiness Solution) – When Rockwell Federal Credit Union recently changed it’s name to Financial Partners Credit Union, it meant that a complete redesign of the company’s existing website needed to occur in order to reflect the newly developed brand and logo.  The CU’s decision makers identified this as a timely opportunity to take the website to a much richer and more dynamic level in an effort to strengthen existing member relationships and facilitate membership growth, and turned to Imagine IT for advanced web development services and turnkey eBusiness solutions.  Faster service response times were achieved by creating sophisticated, yet simple-to-use forms to make it easy / attractive to prospects to apply online for credit union membership, as well as loan, credit card and insurance products and eBanking services.  An easy-to-use city and zip code search was developed to help members quickly locate credit union service centers, ATMs and neighborhood branches.  Content requiring frequent updates, such as rates on credit union savings accounts, certificates of deposits, IRAs and rates for auto, personal and real estate loans, were imported into web databases to facilitate efficient site maintenance.  Dynamic publishing tools for news and events were implemented, allowing credit union staff / administrators to maintain the very latest information on the website via efficient, user-friendly, backoffice maintenance forms.
View entire case study.  View Adobe Acrobat PDF version of case study.  View client website.